Terms and Conditions for Dispute Buddy Desktop App
Last updated: 14 April 2025
1. Acceptance of Terms By downloading and using the Dispute Buddy desktop app ("App"), you agree to be bound by these Terms and Conditions ("Terms"). Please read them carefully. If you do not agree to these Terms, do not use the App.
2. App Description and Functionality The Dispute Buddy App enables you to extract text messages from your iPhone, organising them chronologically into an indexed PDF. Users can specify the date ranges and contacts for inclusion.
3. Data and Privacy
The App does not access, collect, or store data from your phone remotely. All extracted data is stored exclusively on your desktop or local hard drive.
We collect only your email address and name provided during payment via Stripe.
Anonymous analytics data regarding app usage is collected for service improvement.
Upon closing the App, all extracted data is automatically deleted from your device. Only the generated PDFs remain on your desktop.
4. User Responsibilities By using the App, you agree to:
Keep your device connected during the entire data extraction process.
Ensure compatibility of your devices (e.g., supported iOS versions).
Maintain security and privacy of your exported PDFs and local storage.
Verify the accuracy and completeness of the exported PDF reports against your original device data.
5. Intellectual Property All intellectual property rights in the App are owned exclusively by Dispute Buddy Australia Pty Ltd. You are granted a non-exclusive, non-transferable, single-user licence to use the App. Redistribution, sublicensing, or commercial resale is strictly prohibited.
6. Liability and Disclaimers
The App is provided on an "as is" basis, without any warranties or guarantees of any kind.
Dispute Buddy Australia Pty Ltd expressly disclaims liability for any inaccuracies or incompleteness in the exported data. You acknowledge and agree it is your responsibility to verify the accuracy of your exported PDFs.
Dispute Buddy Australia Pty Ltd will not be responsible for any direct, indirect, or consequential loss arising from the use of this App.
7. Usage Restrictions You agree not to:
Reverse engineer, modify, redistribute, or commercially resell the App.
Attempt unauthorised access or interfere with the operation of the App.
8. Compliance and Jurisdiction The App is intended primarily for users in Australia and New Zealand but may be used globally. These Terms shall be governed by the laws of Australia, with jurisdiction exclusively in the courts of Sydney, New South Wales, Australia.
9. Payments and Subscriptions
The App is offered on a pay-per-use basis, with pricing detailed clearly at the point of sale.
Discounts may be available through promotional codes.
Payments are non-refundable unless otherwise stated.
10. Updates and Modifications
Updates to the App are not automatic. You are responsible for downloading the app from the official Dispute Buddy website.
Dispute Buddy reserves the right to modify these Terms. Any changes will be reflected in the "Last updated" date at the top of this document, available at www.disputebuddy.co. It is your responsibility to review Terms periodically.
11. Contact Information For any questions or support needs, contact:
Email: hello@disputebuddy.co
Live Chat: Available during waking hours in Australia and New Zealand at www.disputebuddy.co
By using Dispute Buddy, you confirm that you have read, understood, and agree to these Terms.